SHIPPING & RETURN

SHIPPING POLICY 

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- We provide free delivery to orders in Canada within 7 working days after payment.

- Big orders and international orders may take longer due to lead time and processing time.

- For international orders, customers as importers would pay all associated taxes, tariffs and fees.

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RETURN POLICY

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- Items must be returned to PowerSteam Inc within 10 days from the delivery date

- Returned items are subject to a 15% restocking fee plus applicable labor cost and supplies to repair damages if any.

- Returned items must be in the original packing conditions.

- Customers have to pay return freight charge and other associated fees.

- Refund will be issued within 30 days from the day we receive the returned items, after deducting applicable charges (if any).